MyDealShopper Toolbar FAQ

System Requirements

1.              What do I need to use the MyDealShopper Toolbar?

The minimum system requirements for running the MyDealShopper Toolbar are:

·        Microsoft Windows  98, ME, NT, 2000, XP

·        Microsoft Internet Explorer version 5 or later

2.              I have a Mac. Does the MyDealShopper Toolbar work?

The MyDealShopper Toolbar is not currently available for the Mac.

Installation

1.              Why is it asking if I want to install and run the MyDealShopper Toolbar?

Your security settings are set so that you are prompted before any programs are installed on your machine. The dialog box you see is asking you to confirm that you do want to install the MyDealShopper Toolbar. Click "yes" to proceed.

2.              Where is it? I installed the MyDealShopper Toolbar, but I don't see it.

If you do not see the MyDealShopper Toolbar, go to View > Toolbars and click on the MyDealShopper option.

Be advised that some earlier versions of IE 5.0 have a known problem with displaying toolbars. The MyDealShopper Toolbar may be listed under the name "Radio" (usually the second such listing if there are two). This may also keep the MyDealShopper Toolbar from initially appearing when it's first installed. Go to View > Toolbars and click on the second "radio" option.

3.              I installed it. Now my browser randomly crashes. What's up with that?

Do you have other third-party browser plug-ins installed on your system? Some of these plug-ins don't work so well with the MyDealShopper Toolbar. If you want to continue using the MyDealShopper Toolbar, we recommend you uninstall other browser plug-in software and see if that corrects the problem.

4.              How do I uninstall the MyDealShopper Toolbar?

Uninstalling the MyDealShopper Toolbar is just as quick and easy as the installation. You can uninstall the toolbar by using the Add/Remove Programs utility in the Windows Control Panel:

·        Click the Windows start button and select Settings.

·        Open the Control Panel folder and double-click the Add/Remove Programs entry.

·        Scroll through the list of programs and highlight "MyDealShopper Toolbar".

·        Click the Add/Remove button.

 

  1. How can I learn when a new version is available?

The MyDealShopper Toolbar automatically updates itself when a new version is available.  If you learn that there's a new version out and you've just got to have it, you can reinstall the toolbar to make sure you're driving the latest model. (You may wish to uninstall first, though this should not be necessary.)

Using the MyDealShopper Toolbar

1.              What deals are displayed?

The MyDealShopper Toolbar automatically shows: deals, free after rebate, coupons, discounts, free shipping offers, “buy x get y free” offered by the site you are visiting. For sites that do not use coupons etc we provide the hottest deals from our other partners.

You can also browse all available coupons by clicking the MyDealShopper button on the left of the toolbar or view the hottest deals by clicking the “$ Deals” button.

2.              How do I move my MyDealShopper Toolbar to a different place?

You can change the location of the MyDealShopper Toolbar within your browser by clicking and dragging the vertical separator bar to the left of the MyDealShopper logo. Simply place your MyDealShopper Toolbar in the desired location. This enables you to place two toolbars on the same line if you want to conserve space in your browser.


Please note that, as with all of the IE browser toolbars, you can only move the MyDealShopper Toolbar to locations at the top of your browser window; toolbars cannot be placed on the side or bottom of the browser window.

If you are using Internet Explorer 6.0, please make sure your toolbars are unlocked. To check this setting, go to View->Toolbars and uncheck the option Lock the Toolbars.

3.              I've lost some buttons. Where did they go?

If you're displaying two or more toolbars on one line some of the items may runoff the end of the browser. Click on the arrows on the right hand side of the MyDealShopper Toolbar to see the items that have been pushed off the page.

4.              How do I hide the MyDealShopper Toolbar? How do I make it reappear?

You can toggle the MyDealShopper Toolbar on and off using the View > Toolbars option on your browser's menu line. Click on the option MyDealShopper to make the Toolbar display or disappear.

Be aware that some earlier versions of IE 5.0 have a known problem with their support for toolbars. The MyDealShopper Toolbar may be listed under the name 'Radio' (usually the second such listing if there are two).

Privacy Issues

1.              What is MyDealShopper's privacy policy?

MyDealShopper respects and protects the privacy of the individuals that use the MyDealShopper Toolbar. For full information, we encourage you to read our toolbar privacy policy.

2.              How do I clear my search history on the Toolbar?

This is actually a feature of your browser, not of MyDealShopper. To disable this feature on Internet Explorer versions 5.0 and higher:

Internet Explorer browser:

·        Click the browser's Tools menu.

·        Select Internet Options... (the last entry in the list).

·        Click the General tab.

·        Click the Clear History button. To completely disable the history function, change the "Days to keep pages in history" to 0 (zero.)

Problems                                        

1.              How do I report a problem?

If you're having problems with the MyDealShopper Toolbar, the fastest way to find an answer is to consult this FAQ for information. If you can't find your answer, our comments will help you reach us.

©2003 MyDealShopper

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